Abstract:Emotional labor is a concept that reveals the covert exploitation of females' emotional labor in the highly developed services industries. Social work as a special type of social services embraces women as employees who face unjust divisions of emotional labor. This injustice is constructed at three complex levels from specialization, through family roles to institutionalization. The Divisions of emotional labor in specialized social work directly carry over women's family roles when female social workers undertake tasks to display emotions. Such requirement of display of emotions in work reflects the arbitrary identification of women's characteristics by the male dominated culture. To overcome this disadvantage, we must re-consider the internal divisions of social work, re-adjusting what is men's and women's advantages and differences between specialized and routine work. It is desirable to regard emotional labor in social work as a necessary means to realize socialism, and not complementary tools to fulfill tasks. To respect emotional labor in female social work is important to reconsider rationalism in social work.
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